Billing specialist

Major Position Responsibilities

  • Manage a billing portfolio by developing and strengthening client relationships.
  • Reconcile Clinician timecards vs. Client Kronos, reverse invoices, etc.
  • Collaborate with Accounts Receivable Specialists on reverse invoicing with vendor managers.
  • Maintain consistent follow-up with internal and external contacts to minimize loss and uncollectible receivables.
  • Contribute to team effort by accomplishing related results as needed.
  • Analyze and resolve work problems.
  • Generate and distribute accurate invoices to clients promptly.
  • Monitor and record payments, ensuring correct application to customer accounts.
  • Address and resolve billing discrepancies or customer inquiries promptly and professionally.
  • Regularly reconcile accounts receivable ledger to ensure accurate and properly posted payments.
  • Prepare and maintain detailed financial reports related to billing activities.
  • Collaborate with finance, sales, and customer service teams to streamline billing processes and resolve issues.
  • Ensure billing practices comply with company policies and relevant regulations.
  • Identify and implement process improvements to enhance billing accuracy and efficiency.
  • Perform other duties as assigned.

Requirements

  • Bachelor's degree in Accounting, Finance, or a related field preferred.
  • Previous experience in an office or accounting-related setting is a plus.
  • Familiarity with billing procedures or accounting software is beneficial.
  • Excellent professional communication skills, both written and verbal.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Skilled at following instructions and working independently.
  • Strong organizational and time management skills.
  • Effective decision-making skills, including the ability to interpret procedures and policies.
  • Strong prioritization and multi-tasking abilities, capable of thriving in a fast-paced environment.
  • High level of interpersonal skills to handle sensitive and confidential situations.
  • Demonstrated poise, tact, and diplomacy.

Leadership, Organization & Communication

  • Requires ongoing coordination, communication and/or team problem solving between departments or functional areas for work production or service quality
  • Professional representation of Innovent and its core values
  • Effective communicator with passion for relationship building.
  • Passionate about developing people and achieving team and organizational goals.
  • Excellent ability to convey thoughts, opinions, suggestions, questions and answers in a professional manner
  • Exceptional written and verbal skills

Work Schedule

  • In-Office West Palm Beach M-F 8:30am -5:30 pm
  • Pays - $45,000 - $50,000 Salary

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